Patient Participation Group

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Come and join us

We would appreciate if you would come and join our Patient Participation Group so that you can support us with your suggestions to improve the services. The Joint Patient Participation Group meets bi-monthly.

We would like the group to represent our patient population to include some of the following: young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups etc.

The Aims of the Patient Participation Group

• To offer opinions in a constructive manner and to put forward ideas on behalf of other patients.
• To improve the provision of health care.
• To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
• To provide assistance in development of new services.
• To encourage a spirit of self help and support amongst patients to improve their health and social care.

What is a Patient Participation Group

This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need. Groups are not set up to be a “forum for moaners” but nor are they “doctors’ fan clubs”.

They are a route for patients to advise the practice on what matters most to patients and to identify solutions to problems. Members of PPGs should think about the wider patient interest and not just their own personal concerns when serving on the PPG. 

Members of the group should act as a “critical friend” to the practice, helping it to understand what patients think about some of the issues such as opening hours, telephone systems, quality and convenience of access available services, patient experience of and so on to influence the services that we provide. To some people this will seem rather daunting. But rest assured that PPGs across the country are doing these things and making a real difference. 

Choose the level of involvement that suits you best, whether as a discussion forum member or by answering questionnaires. It is all voluntary and every contribution is valued.

Why not join our Patient Participation Group?

• Your NHS needs you!
• Be heard in your surgery! Get involved!
• We work together to get the best experience and much more...